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Ford Motor Company is an American multinational corporation that was founded in 1903 by Henry Ford. Henry Ford's large-scale car manufacturing revolution turned the world upside down with its industrial workforce: extraordinary effective plants, highly paid workers and low prices. At the present time the company is headquartered in Dearborn, Michigan. Net income of the company is $ 12,6 billion. Ford is third largest automaker in the whole world in terms of vehicle sales. Company's divisions are American Lincoln, Mercury, Premier Automotive Group; British Jaguar, Land Rover and Sweden Volvo. The slogan of Ford is: "Have you driven Ford lately?" Please try to contact Ford Motor Customer Service directly prior to posting any complaints on this site.

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Ford Motor Complaints & Reviews

Ford Motor Reviews

Jonniero
Ford Motor - Put car parts under a pick up truck
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

I have a 2006 ford ranger that I bought new. Last week I noticed a wheel stud had broken off. I did the repair myself and when I went to the parts store the one they gave me did no...

#317864
May 11, 2012
19

Laststop
Ford Motor - 2009 FORD FLEX UNSAFE
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

2009 Ford Flex grinds to a halt in a left hand turn from a stop This keeps happening and I keep going back to the dealer this has been going on since 4000 miles, we were almost rea...

#316092
May 02, 2012
35

Anonymous
Ford Motor - FORD will not honor warrenty 2011 FORD flex rust
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

I have reported to FORD rust on the chrome of my 2011 Flex after one snow storm. They told me that that type of corrosion is normal and would not be covered by warranty. There ar...

#306450
Mar 21, 2012
164

Mschulz
Ford Motor - Damaged wheel on New 2012 F150
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

I have purchased a new Ford truck(first new vehicle ever) and when i cleaned the truck for the first time i noticed that there was a small amount of damage(not noticeable unless yo...

#306425
Mar 21, 2012
168

REENID
Ford Motor - Ford 5.4L 3V engine is junk @ 112,000 miles
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

Bought F150 used, in what appeared to be mint condition. I'm a maintenance fanatic, it's been pampered and serviced more than necessary. Engine started ticking, dealershi...

#305985
Mar 19, 2012
325

FORDTRUCK
Ford Motor - 2011 Ford 150 Pickup LEATHER SEATS
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

I OWN A 2011 FORD 150 CREW CAB WITH THE LARIAT PKG. THE DRIVERS SEAT IS LEATHER AND CRACKING BADLY. THIS TRUCK HAS ONLY 12K MILES AND THE DEALER MULLINEX FORD IN KISSIMMEE FLORIDA ...

#300059
Feb 25, 2012
212

Grshppr710
Ford Motor - Very deceptive fuel economy claims
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

Purchased a 2012 Ford focus. Claimed fuel economy of 26/37. And the commercial says up to 40MPG. The best average I can achieve, driving very conservative, mostly highway mileage i...

#298240
Feb 18, 2012
254

Wkaatz
Ford Motor - Ford and dealer don't care
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

2011 ford escape with tailgate window leak royal oak ford and ford don't seem to care ford claims no control over dealers (yeah, right) dealer just arrogant

#296069
Feb 10, 2012
265

Dancingl...
Ford Motor - Hixson Ford Customer ***
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

After owing a Ford for almost 20 yrs i now own a Chevrolet. Part of that conversion is due to Hixson Autoplex, Lake Charles Hwy, Leesville, LA. They are extremely rude, flippant an...

#292798
Jan 28, 2012
305

Taymn
Ford Motor - Ford is unethical
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

Ford would not stand behind their warranty on an F-450 Super Duty Fleet truck with less than 55,000km on it because we could not provide one service record out of the 8 we submitte...

#291529
Jan 24, 2012
239

Dkc44@sb...
Ford Motor - Ford truck lemon law no solution
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

Bought a ford 2010 fox2 f150 that dies ,poor gas mileage ,vibration in rear end drive shaft fell off,dealer cant match paint Computer gives weird readings, smokes, uses oil. answer...

#290963
Jan 22, 2012
291

Anonymous
Ford Motor - Warranty Issue
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

I have a 2001 Ford Ranger with 105000 miles on it. On December 20, 2010 the fuel pump failed. They charged me 1000.00 to repair it. When I got home the tail lights did not work....

#289515
Jan 16, 2012
235

Ford09
Ford Motor - Uneven Tire Wear 09 Ford Focus
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

I have been a customer of Ford for 25 years, I love Ford until I bought a 09 Ford Focus, at Future Ford of Sacramento. This car has been a nightmare, it had to have new tires at 20...

#289278
Jan 15, 2012
268

Cee53
Ford Motor - Ford Warranty is a Joke
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

Ford Fusion was purchased from Billy Howell Ford in North GA. 2 Years old and has less than 13000 miles and cannot operate for more than about 45 minutes without bliss system seein...

#285202
Dec 30, 2011
287

Anonymous
Ford Motor Credit Company
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

I bought a POS 2003 Mazda MPV Van that has had more issues then I care to comment on. Mazda in my opinion is the worst product you can buy, and Ford motor will not back it when you...

#283330
Dec 22, 2011
205

Anonymous
Ford Motor Co fails to honor corrosion warranty
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

I have a 2007 Ford F 350 that Ford has refused to honor their corrosion warranty. Has to be perforated. The paint exhibits bubbling with rust under paint surface yet not weeping ...

#283234
Dec 21, 2011
395

Anonymous
Ford Motor - Ford mustang black-hole
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

After 2 alternators, three batteries, gear shift, air conditioning compressor and radio/cd replacement i gave up and traded it in. when i traded it in i had just left ford dealersh...

#281770
Dec 15, 2011
364

Wgrajr
Ford Motor - Repair warranty paint issue
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

Ford refuses to repair a warranty paint issue on my Mercury Milan!I Noticed paint peeling on the bumper of my Mercury Milan.Took to dealer and presented the probl...

#277335
Nov 26, 2011
357

Rakesh V...
Ford Motor - For vehicle complaint
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

Purchasred new vehicle in may 2011 ford endeavour. Complaint given regarding tyres of new vehicle. some cut show in all tyres complaint given on dealer point but your dealer refuse...

#270639
Oct 26, 2011
205

Pieter S...
Ford Motor - Ford Lies after damaging my vehicle
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

I wrote the letter below ro the President and CEO of Ford regarding poor service from their agency in Lagos, Nigeria. To date, I have not had a reply. I found the dishonesty and bl...

#270414
Oct 25, 2011
771

TORINOTOM
Ford Motor - BAD FUEL PUMPS
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

Have had 6 fuel pumps replaced at dealer on my 2001 sable, car has only 30m orig. miles. ford parts, ford dealer. they cannot find root of problem so they keep replacing with OEM, ...

#269667
Oct 21, 2011
462

Pmpickar
Ford Motor - Ford escape, 2011 new with bad transmission
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

I purchased a new 2011 ford escape in january of 2011 in june i returned to dealer with complaints of transmission not shifting properly , they checked it out and said it was fine....

#265872
Oct 03, 2011
541

Jeff Nolen
Ford Motor - 2005 Ford F-150 FX4
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

I was a hudge ford truck owner , would not buy a Chevy , forget foriegn cars Ford or none . Here latley I been Thinking of going a different direction . I own a Ford F-150 F...

#259174
Sep 01, 2011
704

Jonathan...
Ford Motor - Never Buy From Park Cities Ford Off of Inwood Rd.
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

I will never buy a car/truck/suv from Park Cities Ford again and I will never Refer anyone to Park Cities Ford on Inwood. Buying the car was easy but the part after was a nightmear...

#256480
Aug 19, 2011
553

Ford esp...
Ford Motor - Ford ESP is a complete lie
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

Do not buy Ford's ESP. If your transmission goes, they will look at every possible way to get out of not covering it. They deny the claim and leave you without a car, meaning y...

#254818
Aug 11, 2011
645

Oldwolf
Ford Motor - Inferior Replacement Parts
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

I own a 2002 Ford F350 PSD Dually 4 wheel drive pick-up. It has only 110,000 miles on it. In 2005 all 4 ball joints were replaced. in 2010 all 4 ball joints had to be replaced agai...

#253521
Aug 05, 2011
249

Airpackm...
Ford Motor - New ford f150 leather seats failing poor quality
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

I purchased a new ford 09 f150 king ranch pickup truck within the first year the seats started to fade and discolor ,this is a pleasure vehicle not a work truck it is garage kept ...

#245826
Jun 28, 2011
879

Walter S...
Ford Motor - Ford SYNC system stinks
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

I have a 2010 Mustang it runs great but the sync system isn't worth a ***. It hangs up occasionally when I start the car. It will not let me play the usb recordings. You have ...

#243924
Jun 17, 2011
716

SandyC
Ford Motor - Ford Expedition Blown Motor!!!
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

Ford replaced my motor in my 05 Expedition at around 80,000 miles after a recall on a part caused it to blow. The new motor immediately had problems but the dealer couldn't che...

#238520
May 19, 2011
572

Jeff sch...
Ford Motor - Ford F-150 2009
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673, 800-232-5952 (TDD for the Heari http://www.ford.com/about-ford/company-information/contact-ford

I bought a 2009 Ford F-150 in '09, I have 49,000 on it. The warranty is 3 years or 36,000 miles. At 36,500 all my trouble started, the gas gauge broke $400.00, the O-2 sensors blew...

#236826
May 10, 2011
413
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Car isn't a luxury any more, but an affordable vehicle, which is used for serving average man's needs. But cars also need to get appropriate services in exchange for. Repairs, parts change, maintenance, fuel, depreciation, injury, driving time, parking fees, tire replacement, taxes, and insurance-all these services have to be completed to enjoy driving without problems. Renting a car - is a way to avoid all troubles about car maintenance, but in that case a person will not feel itself the driver in full. To buy a car is like to choose a friend. Future driver should estimate the purposes of car buying, conditions of usage, expenses, the time which should be spend on the car, responsibility for a pedestrians, etc.

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